Returns & Exchanges
At Starfire LA we are dedicated to taking care of our babes and ensuring your experience with us is top notch. We believe you are the heart of our business and want to treat you as such.
If you receive your order and want to return or exchange, please contact us at info@starfirela.com within 3 business days of receiving your order. Please note that all extensions, frontals, closures, and units must be in the same condition in which you received it. No flat ironing, washing, coloring, cutting etc.
Unfortunately, due to the nature of the product, any used items cannot be exchanged or returned.
Please contact us prior to sending back your order as your return/exchange must be authorized by a member of our team. After your return/exchange has been authorized, please return to:
StarfireLA
15208 7th St
Suite D
Victorville, CA 92395
(NOTE: All sale and discounted items are final.)
For any questions or concerns regarding the return policy, please email us at info@starfirela.com!